The Impact of COVID-19 – A Year in Review

 

The Impact of COVID-19 – A Year in Review

 

 

 

This time last year, concepts such as “lockdowns,” “mask mandates” and “social distancing” were unknown to most of us. Today they are part of our everyday language as the COVID-19 pandemic continues to impact all aspects of our lives. It has highlighted the need for effective, accessible and affordable health care. The full scale of the pandemic will only be known in years to come, as we collect and analyze the data, adapt, and evolve to meet our patient’s needs. 

 

 

 

 

Tom McCormick is currently the Vice President of Patient Accounting at the University of Pennsylvania Health System.  His responsibilities consist of all accounts receivable operations that include 5 Hospitals, over 2000 Physicians, Homecare and Hospice. He has been in Health Care for 30+ years.  Tom is also a board member of the Philadelphia Chapter of American Association of Healthcare Administrative Management. He was born and raised in Philadelphia.  He is a graduate of Northeast Catholic High School and received his Bachelor’s and Master’s Degrees from Temple University.

 

 

 

Sandy Gubbine is the AVP of Revenue Cycle at AtlantiCare. She has been at AtlantiCare for almost 15 years. Her career started in accounting departments of various industries such as manufacturing, transportation and retail.  Sandy joined the healthcare industry in 1995 at a federally qualified health center. In 2001, she moved into hospital revenue cycle and hasn’t left.  Sandy and her team at AtlantiCare won the HFMA MAP award for High Performing Revenue Cycle four times. Sandy has earned her CPA, FHFMA, BS in Accounting, MBA and Doctorate in Business Administration. Sandy’s greatest accomplishment is two grown sons who live on their own. She resides in a beautiful lakeside home in Upper Deerfield Township, NJ with her husband and two cats.

 

 

 

Amy Repman – WellSpan Health is an Access Executive-turned IT Director for Access and Revenue Cycle.  As an Access Executive, she was responsible for implementing strategies like centralized scheduling call centers, centralized authorization centers and portal implementation with online patient scheduling in over 200 services.  Her work created brand awareness, improved patient experience and her departments had extremely high employee engagement scores.  As an IT Director, she now works to build and improve the IT systems to ensure financial success for her organization.  In 2020, her IT focus shifted to support the organization in their response to COVID.  Her teams completed 226 different covid workflow changes in their systems, making real time adjustments because of the nature of covid and the response needed.  When she is not working, she is camping, raising chickens and constantly monitoring Facebook (she has an addiction). 

 

Rachel Verville serves as Chief Revenue Cycle Officer for Allegheny Health Network (AHN), the provider arm of Highmark Health, a $18 billion integrated health and wellness organization that includes one of America’s largest Blue Cross Blue Shield insurers.  In this role, she is leading the transformation of AHN Revenue Cycle Shared Services, improving the patient experience and financial metrics while aligning revenue and reimbursement strategy with care transformation efforts.

Rachel is a dynamic and accomplished senior healthcare executive who is passionate about transforming healthcare to serve all people.  She is a results-oriented and pragmatic visionary with extensive experience in healthcare operations, reimbursement, policy, financial management, and technology.  Rachel is regarded as an innovative leader and pioneer able to develop strategy, articulate vision and drive change.

 

 

 

 

 

Wednesday, February 17, 2021

 

 

12:00 pm, Eastern Daylight Time (New York, GMT-04:00)