Penn Medicine

The Patient Financial Advocate reports directly to the Manager of Financial Counseling and serves to assist all scheduled CPUP and HUP patient financial situations prior to receiving treatment, especially those who are underinsured or uninsured. The Patient Financial Advocate obtains payer specific details, as necessary, and completes additional payer billing and collections. Maintains a professional and courteous behavior to ensure a positive image within the community served and to promote patient satisfaction. The advocate will also be responsible for establishing payment plans and other financial arrangements, determining patient’s eligibility for Medical Assistance and Hospital Sponsored Financial Assistance, while also collecting patient’s remaining estimated balances at point of service, to ensure timely payment for services rendered. This position is considered as one that has a high level of payor understanding and is able to navigate all patient financial scenarios.

Minimum Requirements:
Minimum Requirements: H.S. Diploma/GED and 5 years in Hospital Revenue Cycle Experience
Or
Associate’s Degree in health related field and 2 years in Hospital Revenue Cycle Experience
Or
Bachelor’s Degree in health related field and 0-1 years in Hospital Revenue Cycle Experience

To apply for this job please visit www.pennmedicine.org.