Penn Medicine

Under the direction of the Manager, Patient Access, oversees the daily operations of the Emergency and Labor & Delivery Divisions within the HUP/CPUP Revenue Cycle Department. This position is responsible for supervising an efficient and compliant registration process which includes ensuring staff adherence to organization, regulatory and payor requirements. The Supervisor will also be responsible to optimize customer service to ensure a positive patient experience and patient throughput. Performance has direct impact on meeting the Revenue Cycle’s Key Performance Indicators target and the Department’s Press Ganey Scores.

Education/Relevant Experience:

  • H.S. Diploma/GED (Required)
  • 5+ years Hospital or Practice Revenue Cycle Setting
  • Healthcare Related Previous experience in a Supervisory/Management Role preferred

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